Initially, ROC® works with Senior Leadership to identify the Organizations Quality Objectives, roles and responsibilities, and needed resources in leading these goals. ROC® holds an ISO Quality Management System (QMS) Overview to your entire Organization. ROC® mentors and works close with your organization throughout the QMS implementation.
Together we will perform a gap analysis  here and create a proficient tailored project plan illustrating a clear roadmap for building and implementing your complaint QMS. ROC® approach includes weekly virtual meeting/training/working sessions. This approach accelerates the Surveillance Stage 1 and Stage 2 Audit Readiness. ROC® works hand in hand mentoring your Quality Assurance(QA) Team, ensuing they understand and learn how to do the work themselves, such as, effective added value QA Audits. Prior to the Surveillance Audits, ROC®’s Smart Process Compliance approach includes a team readiness exercise ensuring your team shines while representing your organization.
ROC® client’s ISO consulting experience ranges from novice (initial surveillance audit preparation) to experienced (annual surveillance audit preparation). ROC® will lead your organization into a successful audit experience and empower you in realizing your quality objective.
Remember, ROC® does not abandon your organization once you have achieved your successful audit results. The Project Plan includes a transition and maintenance mentoring period to ensure you continue to perform at an elevated level using and fine tuning these processes in order to enforce obtaining a profitable ROI.